Will continue to write on every review site, regards this mob.
Went into the Hamilton store ( Lanarkshire) 9 Aug, after the football, for a few beers.
Anyway the young assistant, refused to serve me, as she pointed out i was wearing a football top and asked me if i had a drink !!!
I said i had 1 pint before the game ( and at no point, instore did it say no football tops), and at this point she still refused to serve me.
Anyway the following day, after a number of phone calls ( customer services, store etc), i strongly advised Sinsburys to check their CCTV, and after a few days, they phone me and apologised at the way i was treated as it was proven i was sober.
All i got of Sainsburys, was my experience would help future customer relations, and basicaly tough regards any good will gestures.
I asked them for the price of the several phone calls i made, so i get a £5 gift card......which they can shove.........It would mean stepping into hell ( sorry their stores),
I wonder what training their staff get ?, i wonder what the liscening trade would say in Lanarkshire ?
They dont care about their customers as i found, and if you have and negative experiences their attitude is patronising. so my advice is STAY CLEAR !!!
7 years ago
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