Thought I had ordered online, only realised maybe it hasn’t worked when realised I hadn’t been notified to collect in store. Went back to find no email.. rung customer services to be told something went wrong with the transaction (not my fault). I was annoyed because not only was I inconvenienced but the 25% off sale had now ended. I asked if given the circumstances the 25% discount (for the same items) would still be honoured - I was told no... I thought this was the least they could have done. I used to buy lots from ‘Tu’, this has really put me off.
7 years ago
Sainsbury's has a
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