ABSOLUTELY SHOCKING CUSTOMER SERVICE. Placed next day order online for collection of six bottles wine with 25% off. I also ordered a few other items to make up order to over £40 so I could use a voucher that I'd been awarded , then I found out the next day when I went to collect that sainsburys were two bottles of wine short on my order , I didn't mind them being two bottles short but then I was told I had to pay more money because I hadn't ordered enough wine to qualify for my discount ! Just to make things worse I couldn't use the voucher because my order had gone below the £40 required to trigger the voucher. So basically they wanted £3.80 more off me for having two bottles of wine less. I tried to ring up and ended up waiting on the phone for over a hour only to be told there was nothing they could do for me regarding my time and petrol spent going to collect this order and also my time on the phone waiting for a reply whilst having to listen to annoying music and depressing automated voice message. Apparently they are to busy to answer the phone because of the Christmas rush....yeah right on the 30th of November . I normally shop at Ocado and they are fantastic at answering the phones promptly and always deal with issues in a Fantastic way. Back to Ocado for me I think. Sainsburys get your act together otherwise you will be closing store's down....which nobody really wants.