Had a voucher for £18 off when I spend £60 in shop or online. Ordered for £62 and then had today before delivery an email telling me the 10 refills Kenco rich coffee is out if stock and they changed it to Kenco Smooth. Sorry if I want rich I don’t want smooth. Would preferred to have the correct one delivered when back in stock. Refused whole order at delivery because when only giving the coffee back would dropped under £60 and the discount of £18 would be not honoured anymore. What a joke and I think they do that on purpose to avoid giving you that really generous 30% discount. Will never shop again at Sainsbury neither online or in shop. Be aware these vouchers might be a scam. Would give no star if would be possible.
6 years ago
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