I reviewed 4 days ago regarding trying to get groceries to a 97 yr old disabled lady. There is no way of contacting Sainsburys except via these reiews. When I log on it says I'm not identified as being vunerable. That's because I order on line for this lady she can't do so herself, and she reimbures me, each fortnight. I have had an accident and am unable to drive I am worried about this lady who was a land army girl in her day and stoic by nature. Surely it's not beyond Sainsburys capabilities to answer a phone and prioritise customers in need. I ask for help for her. My last order before the self distancing was no 316128308 15th March 202 and it is clear I am not ordering for myself ref past history.