I'm just adding my complaint to the many about the so-called service for the vulnerable, elderly and disabled. My experience has been the same as others. I have a delivery pass. Although 'only' 67, I suffer from Parkinson's disease which means I have mobility problems, precisely the reason I have groceries delivered. I have not been able to get a Sainsbury's delivery slot now for several weeks, since the coronavirus crisis started. I am not being classed as vulnerable by Sainsbury's, but I don't ever remember being asked my age or about disability by the company and I am mystified as to how they compiled their list. I wasted a day trying to get through to them on the phone yesterday, and again today. When I do get through, I just get the recorded message. Very shoddy service by Sainsbury's. Their claim to be prioritising the vulnerable seems to be no more than a PR stunt. The other supermarkets are not offering to prioritise deliveries to the vulnerable, but at least they don't waste our time.