This is the worst supermarket ever. I was vulnerable for 6 weeks having had major surgery and could not get a shopping delivery because I was not on the governments vulnerable list. You could not even get through to them on the phone. I have always shopped in Sainsbury's but after speaking with a horrid woman named Nicola from head office today who showed Absolutely no remorse whatsoever and said it was their policy. Also complained about the little Sainsbury's always being closed when I went to do shopping to restock. Won't be setting foot in their again and writing to complain about Nicola for sure.