Absolutely useless online service. Don't bother trying to order anything "on offer" as your order will be cancelled the day after you have waited in all day for the delivery (on 2 separate occasions in this case).
Customer services simply not interested and kept parroting the standard line of "its in the terms of service that your order can be cancelled".
Get your IT system sorted out so it is "live" and will not allow customers to order products they have no chance of getting. Very very poor - you have been warned.
4 years ago
Sainsbury's has a
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