There isn't just one bad experience with Samsung three Samsung 10 c phones overheated and literally burned our hand, but Samsung denies having a problem with the batteries getting on fire. The outer casing even bubbled and melted. Just recently, a galaxy tab a tablet ran down battery when went to charge back up the unit wouldn't even reboot the unit is less than three years old. Samsung should be banned from selling any products in the United States due to their poor engineering and manufacturing. And they are also unhealthy for consumers to purchase. And then listen to Samsung's bull ship that they haven't had these problems before. I moved to band all Samsung products at the United States