WORST CUSTOMER SERVICE WORST TECHNICAL SUPPORT WORST SALES SUPPORT WORST OVERALL EXPERIENCE ABSOLUTELY DISGUSTING AND DISAPPOINTING THIS IS MY FIRST TIME DEALING WITH SAMSUNG AND I REGRET SPENDING 4 HOURS GETTING TRANSFERRED FROM ONE REP TO ANOTHER AND TOSSED AROUND. I WILL NEVER RECOMMEND SAMSUNG TO ANYBODY. I'M A DOCTOR ON THE FRONT LINE AND SPENT HOURS WITH THEM TODAY WITHOUT ANY RESOLUTION GETTING DISCONNECTED 5 TIMES AND START OVER AGAIN. RATE SAMSUNG 0% IN CUSTOMER EXPERIENCE WHEN I COMPARE TO APPLE (100%) TODAY I PAID A PRICE LEAVING APPLE. IM GOING BACK TO APPLE RIGHT NOW. I TRUSTED SAMSUNG WITH THERE NOTE 20 PHONE AND THOUGHT I RECEIVED THE WORST CUSTOMER EXPERIENCE.