My chromebook lasted just over a month. I've been dealing with customer service for two months and keep getting the run around. Long wait times on the phone and chat, with no resolution, other than we will contact you in 5-7 days, but never do. I've been calling them weekly and the notes on their end don't line up with reality. Finally offered me a check but then sent me an ecoupon. They were unable to repair or replace my new device, and offered a credit of half the value which won't buy me anything. Ridiculous. NEver again.
4 years ago
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