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Sheila
There is NO customer service. The back Panel of my stove burned out. After many phone calls, sending all receipts numerous times, I was promised a new stove on taped lines. My attorney sent several emails Still nothing from Samsung. As I have not had a stove since August, I will purchase a new appliance. Certainly, never a Samsung again!! Will then go to Court to get reimbursed Shame on Samsung There are a lot of appliance companies, think before you purchase any Samsung products!! I certainly will
4 years ago
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Samsung has a 1.2 average rating from 4,602 reviews