WHAT A TERRIBLE COMPANY! If you could leave a zero star rating I would! 1 star is far too good for this company! What an incredible and unbelievable scenario this is! I have come to leave a review on this platform because of one terribly frustrating experience my wife & I have had with Samsung. When I get to the site, I find that only 7% of viewers recommend Samsung! This is simply and totally chronic! What on earth are Samsung about? Instead of writing this review to other potential customers to warn them of the disgraceful and simply non-existent customer service with Samsung - I am writing instead to Samsung themselves. To the managers and indeed to all employees in this despicable company. To the managers - you need to seriously get a grip. You need to read through these reviews and see just the enormous extent of customer dissatisfaction, frustration and rage you have about your company. To all the employees - one word - LEAVE. Do not waste your time putting your energy into this terrible company - I can't imagine how they must be treating you when they treat their customers worse than dog muck! Social media is powerful - and with a rating like this, you will (hopefully) be suffering. I say hopefully, because the way you have treated us and many, many others on this platform is disgusting. Your appliances are rubbish, your customer service is the worst I have ever experienced and your attitude is the lowest I've ever come in touch with. To all potential customers of SAMSUNG - I have one sentence for you only: DO NOT EVER BUY A SAMSUNG PRODUCT