Horrendous service. Booking agent took down the details of the repair wrong, so sent to the wrong repair centre. They lost my phone for two weeks, and ended up taking over six weeks for what I was told would be a five day job. Staff never delivered on promised callbacks, no senior staff or management are willing to handle customers. Constantly given phone numbers for me to call as they were too lazy to try to help me. Pathetic goodwill gesture offered at the end. Avoid like the plague.
4 years ago
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