One of the worst experience of customer service. Agent unhelpful, uninterested , refused to put me through to a supervisor or manager and refused to give me her name. Was only interested in opening an account not at all in the problem I had. Will be putting a formal complaint to their Head Office but having spoken to three different people there, I am not sure that this will change anything as this unprofessional approach and poor mentality seem to be deeply anchored in this company.
10 years ago
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