Watch out - Extremely misleading sales process. Placed order utilising broken phone trade in. Couldn’t switch phone on so entered funny IMEI number. Samsung thus cancelled order. Samsung advised can get number next to battery. Back cover shattered during removal. Shared correct IMEI number but again Samsung advised not acceptable due to cover removed. Had Samsung accepted dummy IMEI number all would have been good. People need to be very wary when using broken phone trade in as after return you would be charged the extra £75! Hidden way to make money? No clause identified in broken phone description. Be aware folks. Very poor follow up too!