The last time you updated my phone some icons that I was very fond of no longer would work you said they was too old you can't work with previous icons that did work that's sad don't say much for you and I no longer could transfer pictures that I have taken to my SD card I no longer could move my personal information and files to where I wanted them you said you would make things better not so you made things worse you took away my control of my phone you may have made this product but I was the one that bought it and I'm the one that owns it. I no longer trust you or trust you updates and this phone has not been that good of a phone Samsung once made good products but my opinion and many other people's opinion is that your products are no longer any good. I will no longer buy anything made by Samsung Samsung if anyone asked me my opinion I will advise them not to purchase your products. I have bought household appliances since I've had this phone been because of a way things have worked I bypassed your products cuz I no longer trust them.