The refrigerator came with debt behind and when they replaced they sent another one with dent. As it’s not as bad as the first one I finally decided to accept. Bad choice.
When I tried to register the warranty, there was a lot of problems and each time you have to go through the whole loop of going to their website and general and whatever steps and write the whole stories all over again just to receive an email to tell you to resend. Resend not through the email but go through the whole process again. It’s no use talking to them online or on phone, the customer service does not know anything and cannot do anything. Their call back support goes back to email and they do not call. Whatever you ask them they will direct you back to the website and go through the whole tedious process. They send their fridge late but their warranty starts from date of purchase.
If you are thinking of getting Samsung, it’s a nightmare, at least for me. I will never never Never get anything Samsung ever.
4 years ago
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