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Josie
This company has the worst of the worst customer service in the world!!!! They made me loss my time to process a return after many attempts to do it. The 1st attempt I made was before the item was shipped and they couldn’t stop it. And because their reps don’t write any notes according to them we have no way to prove our calls and attempts. Today I called and escalated my problem to a supervisor to try to get something resolved but instead I got more excuses. I will NEVER again in my life buy anything from them or their brand. I never write reviews but this time I feel I need to give other consumers a warning about what to expect.
4 years ago
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Samsung has a 1.2 average rating from 4,634 reviews