Very bad service from samsung teams
I bought a few TVs from Samsung online shop UK. Every month i sent TVs for repair ALL FAULTY!!! THE ENGINEERS REPAIRED THEM AND AGAIN STILL FAULTY! I REPLACED TV Q90T BECAUSE IT ARTIVED ON THE FIRST DAY FAULTY!!! I PAID EXTRA MONEY TO BUY ANOTHER DIFFERENT TV Q95T WHICH AGAIN 2 MONTHS LATER BECAME FAULTY!!! IVE BEEN ASKING FOR REFUNDS!! THE MANAGER FROM TECHNICAL SUPPORT ANNA SAID SHE WILL REFUND ME TWICE AS A GOOD WILL GESTURE BUT NO REFUNDS RECIEVED. EVERY AGENT I SPOKE TO WERE UNHELPFUL! VERY BAD CUSTOMER SERVICE
4 years ago
Samsung has a
1.2
average rating
from
4,634
reviews
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