Maria Andre
Wow...the worst of the worst for customer service. The only thing they do well is connect you to someone else and put you on hold with no intention of picking up again. I've called numerous times and been put on hold for 30 minutes at a time to then be connected to someone else who NEVER picks up and you're forced to hang up and start over. NEVER, EVER again will I purchase a SAMSUNG product, but specifically appliances. Unfortunately, I didn't think to read these reviews prior to my purchase. All the negative reviews would have told me that it was a mistake to buy Samsung. I'm stuck with a new stove that I don't feel functions as it should on broil but no one at Samsung can tell me what the temperature is for broil (this includes a useless repair person that was dispatched to look at it). I have an outstanding service call but am not holding much hope that it will resolve my problem.
3 years ago
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Samsung has a 1.2 average rating from 4,024 reviews

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