I bought the new Samsung s21 ultra the selfie camera is failing and they make me call 3 different 800 numbers and tell me I have to take my brand new $1200 to I Break U Fix to get fixed. I ordered this phone from samsung.com. Never buy anything from Samsung they can not replace my phone unless I send mine back in and place another order. I do not have another phone since I traded my other phone in to buy this one. Horrible customer service and support I have a bad $1200 phone and they will not replace it.
4 years ago
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