NK36M5070BS extractor fan from Very on the 18th October. The fan was only fitted 2 week ago with no problems. I decided to paint the walls now the new kitchen has been installed so removed the stainless steel chimney cover which is in two parts & put it to one side. Yesterday i decided to refit the chimney cover only to find the stainless steel had tarnished very badly & would not clean up, even finger prints would not come off. The stainless steel was now 2 different colours where it had been exposed to daylight. Today i contacted Samsung, 45 minutes into the phone call they told me that exterior finishes were not covered under their warranty, this is a complete joke. I quoted the consumer act like not fit for purpose etc but this made no difference. They said they would send an engineer out at my expense to which i declined as the conversation with samsung also included a video link so they could see the product faults. £305 for a piece of junk. Anyway Very are taking the fan back & i will not be buying anymore Samsung products. Samsung warranty is a complete joke. Samsung customer service is a complete joke. Do not buy this product as the quality is very very poor.