I spent 60 minutes and 3 phone calls regarding a replacement part for a French door refrigerator. My calls were routed to the phillipines. The customer service rep. Said they don't have a part number for a bi shelf for my product. Obviously they dont want me to shop around. He suggested to call samsung parts. Is it unbelievable that they would not be able to find a part number. I called ABT appliances, and they gave me a part number wi th in two minutes. Unfortunately they want $100 dollars for a plastic bin. I am done with samsung.
4 years ago
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