I purchased a washer and dryer 12/28/19 and have had nothing but problems.
Washer: WA50R5400A-started giving me problems 2 months after I purchased. The washer would not spin. Called Samsung and they told me how to calibrate the machine and it started working again. This happens at least once a month and sometimes when I calibrate the machine it still doesn't work. I have to leave it unplugged for a day or 2.
Dryer: DVE50R5400V/A3: The dryer has worked fine until yesterday. It stopped spinning and we started to smell something burning. Now I have to wait 1-2 days for a tech to call for availability. In the meantime I have no way of drying my clothes.
This has been the worst purchase ever. Both appliances were purchased a little over a year ago; I should not have these kind of issues with brand new appliances. I wish I had kept my old set because the Samsung set has given me nothing but problems.
4 years ago
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