I bought Galaxy WAtch (6984) from verizon, less than a year it stopped working. It wouldn't charge, unable to turn it on. I followed up with verizon they tried all they could but still the phone wasn't charging. That was when they asked me to call Samsung. I managed to call Samsung and I was told the watch is out of warranty, they can't replace it so I'd have to pay for repair services. Meanwhile at the time the watch stopped working there warranty was still in active. I am beyond disappointed in Samsung. Treating your customers right is always the hallmark of every organization. Less than a year of purchasing a watch and it stopped working and you're here asking me to pay for repair services. Treat your customers right SAMSUNG.
4 years ago
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