The worst company for service related issues that I have ever dealt with. Ice maker on French door frig does not work and I called them. The first service company they wanted to send out stated they could be at my house in 25 days. Not acceptable! The next service company said they had to order part and would call me back. JOKE. When someone tells you they will call you backrest laugh at them - no one calls back any more. Bottom line is don't buy any appliances from Samsung as they don't care one iota about satisfying customers - just get their money.
4 years ago
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