I have had the worst customer experience that I have ever had with any company. My Dishwasher started leaking in December they had techs come out several times and finally decide to deem it not repairable. Now it is April 25 and I finally received a E coupon but guess what it is not a valid e coupon and I cant use it. This was also supposed to go through lowes but they had no idea what I was talking about. So for the past 4 almost 5 months I have been on the phone with samsung and with no help but just people saying oh im sorry to hear about that. Still no resolution or new dishwasher all I have is a bad dishwasher and really bad customer service with a lot of excuses. I will never buy any product from this company and I thought comcast was bad hahaha. They are saints compared to Samsung I would advise anyone that reads this review not to buy their product unless you want to go through a painful customer experience with no resolution if your product goes bad.