We renovated our kitchen and bought all Samsung kitchen appliance my husband was a Samsung guy everything in our house is Samsung until our Samsung wall oven wouldn’t work after 3 months got the run around after two weeks it was fixed after 3weeks it broke again worst customer service ever after two weeks 2 technicians came changed 2 parts and it would not work after 1 month without a wall oven they just going to give us the money we spent for the oven No compensation or exchanges. Now they told us we have to wait 20 business days for our money we cannot buy another brand cause the space was built for that oven specifically So we have be without an oven for so long and pay for Installation again when get our money an get a new oven. Samsung is the worst service provider will never buy Samsung products for the rest of my life