We bought a double oven electric range for almost $1300 from Samsung less than 6 months ago and 2 burners have burned out and the cooktop has a crack in it. After spending the last 7 weeks calling them and hours on the phone, they stated that they will not fix it as it is deemed to have physical/cosmetic damage (strange they told me not to use it if it is just cosmetic?). It cracked when I was cooking on it, not even on high heat. I would never buy another Samsung product as they don't stand behind what they sell. They do not honor their warranty!
4 years ago
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