Such a bad choice! Mr. Abhishek, supervisor team says phone has to heat up to 46 degrees for it to be replaced. I've been waiting over 48 hours for a call back from the headquarters and have not got any reply yet the service center guy said phone is heating only till 37degree only above 40 degrees(supposed to get it replaced if its above 38degrees as per other phones) he can take action. but he has documented 35degrees. customer care person asked me to rush to the service center to get the tab as its a lockdown from today. I went there and seems like they declared a holiday as its a Sunday. i gave them 30k and a tab and have been behind them for the past 1 week. are we customers or stupid? we are made fools by these customer care and service center people