I have a Samsung French door fridge and twice I have had to change the Evaporator Cover Assembly over a 2.5 year period. Ice and moisture build up occurs because the cover is poorly designed. This has cost me $620 each time (Parts & Labour). I contacted Samsung Customer support and they will only have contact with you by chat or email with is poor service. They do not believe they have an issue but there are many videos about this issue on You Tube. Also, the service techs that each did the repairs say they see this problem all the time with this fridge. I do not recommend you buy a fridge from Samsung. They do not know the meaning of good customer service.
4 years ago
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