The refund process is the most unprofessional and unpleasant experience ever. They use a third party company to pick up the damaged tv and there is no to little communication between the two. If you want a refund from these people, you would have to work on your own. They could care less. With the experience thus far, I would not recommend Samsung to anyone.
4 years ago
Samsung has a
1.2
average rating
from
4,577
reviews