Ordered a freezer. They hit the credit card immediately. Was supposed to be delivered 07/21/21 never happened pushed back to Friday 07/24/21. Truck broke down XPO said driver had to return merchandise in 24-48 hours. Monday at 7 pm no merchandise now delivery is unknown Samsung who pays this shoddy outfit of XPO freight does nothing. All Adam from Samsung Appliance is give the standard customer service script and is useless. All we know is we paid and have no product. We have 2 of the Samsung phones 3 Samsung tvs and a missing freezer. Maybe time to reconsider buying their products.
3 years ago
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