Mobile phone repair service absolutely dreadful. Phone sent to Samsung repair service via JB HiFi - took 3 weeks before they said they couldn't/wouldn't repair because of water damage. Couldn't contact anyone in the repair team - JB HiFi had the same problem - we had no communication during the whole 3 weeks. Phone was sent back with scratched all over the back - phone is still usable (just microphone socket not working) but completely damaged on the surface - no way of contacting Samsung repair. Will never buy a Samsung again. Dreadful customer service.
3 years ago
Samsung has a
1.2
average rating
from
4,575
reviews
Related Photos & Videos
