I order a phone with other items, the phone has not been delivered 2 weeks after it was ordered, even when it was showing to be delivered by August 6th, it was not possible to cancel the order from the web page, not even canceling and returning items associated with the purchase, and right when tried to cancel via chat with a representative they denied canceling, instead said it was just shipped, instead of canceling forcing me to receive it and go through another ordeal trying to return. I have not even received confirmation of shipment and the customer service did not want to cancel my order.