Would give 0 starts but couldn't do that. Appalling customer service. My delivery date was changed from sat 18th September to Thursday 30th September (as if I booked weekend delivery if I didn't have to,for it then to be change, without asking me to week day). As there was nothing they could do to feliver sooner I requested order cancellation at which point I found that that they can only cancell part of my order as the order one is already in shipping status( yest for delivery in over 2 weeks). I just wanted my money back so I can buy mu home appliances elsewhere ( and definitely NOT samsung) but no. They have system that disallow them cancellation. Very disappointed, frustrated and definitely not returning customer.