Total lack of warranty and customer services follow through. I purchased a basic 32" TV and had multiple services calls (lines in the screen, not powering, switching off). The 3rd service call Samsung offered a replacement TV, and the service center took my old TV. Long story short, I have spent over 40 hours into contacting samsung awaiting my authorized replacement TV. Its now 2 months later and I still don't have a TV! Had I known the Hell samsung would put me through, I would have put the TV out to the curb and just purchased a new (other brand) TV.
3 years ago
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