I had every single samsung since S4 and was very happy with samsung untill now samsung flip 3. They offered me £200 for the trade in but after using the flip 3 and i did not like the phone so i decided to return it. However upon calling samsung regards for my traded in device they only offered me £10 for it as they can not return my phone back as its already been recycled. but the worse thing is their customer service. They do not listen to you and they talk over you and do not try to solve the issue. I am actually moving to xiaomi or any other premium android phones.