Buyer beware, if you get a defective product Samsung customer support will find a way not to repair your item! I purchased a Galaxy s21, from day one it would randomly restart, shut down, freeze, or just not open any apps. I Sent it in for repair, with out being given a loaner phone or replacement phone, I had to purchase another cheap phone, I'm out 250 dollars When I received my phone back from repair the sim card tray was missing, so much for returning the 250 dollar phone I had to buy After a entire month of constantly calling trying to get a replacement, I finally talked with a "manager" and was told that a sim card tray is an "accessory" item, and if I can't prove that I sent it to them, then they are not obligated to do anything else.... WTF! I have called them 22 times in 28 days, every time I got a different answer on what was happening. now I have to go out and find a sim card tray on my own that they lost. To big to loose, shame on you Samsung for how you treated a loyal customer since the Galaxy S2.