I have no energy left to explain my situation and going through it all again will make me angry. I have been passed from pillar to post, hung up on countless times and spent way too many hours of my day getting nowhere with tide people. Yesterday I even cried out of frustration (I am not a crier). Awful, awful customer service and it pains me, as I love Samsung's products, but I can never bring myself to but anything more from the Samsung shop and from now on will only buy 2nd hand. I can't bring myself to spend any more money directly with them.
3 years ago
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