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Sekar
I am Using Samsung refrigerator more than 4 years. Due to continues rain, power fluctuations were happened in my area for couple of time and my fridge stopped working. I have raised service request via customer care. First one service person came and he told that board problem and ordered board cost around 2K. Next time another person came and he told that compressor gone due to freezer box puncture, Need to replace both freezer box and compressor cost around 9K. They are focusing only on money. I have called to customer care and directly talked with Service Manager Raghu from Chennai, He was not listening my word and disconnected phone immediately. The compressor gone due to power fluctuation. The freezer box is working fine. My humble request please dont purchase samsung fridge. They dont have proper knowledge , They are focusing only on money.
3 years ago
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Samsung has a 1.2 average rating from 4,575 reviews