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Jon
Purchased a Samsung "Frame" TV. Called tech support because I was having an issue, but the tech support agent astoundingly not only had no knowledge of how to fix the problem, she also seemed like she's never heard of the product or how it works. Please educate/retrain your support staff so they reach a level of competence where they can represent the brand well and help customers.
3 years ago
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Samsung has a 1.2 average rating from 4,575 reviews