After my 8 yr old Samsung Washer started CORRODING inside I called their Customer Service. All I have gotten from them are LIES! They also hang up on you! I talked with probably 16 agents & they don’t follow through on calling you back! They are now refusing to send me the $659.00 REBATE REFUND I was promised bc my washer was recalled! I spent TWO WEEKS calling & wasting my time on hold repeatedly & one time for 3 HOURS & STILL no REFUND! Since they put the Model & Serial Number Tag on the back of the washer & my laundry area is so small, I can’t access the back to take the Tag off. So now they refuse to WAIVE that requirement even though I was told they would! NEVER HAD SUCH BAD Customer Service EVER! Will NEVER BUY ANOTHER SAMSUNG ANYTHING NOW!