I purchased a Samsung range and brought it home 3 weeks ago. Disposed of the old range, converted to propane, slid the range in, hooked up propane, plugged it in and turned the top burners on. Well, the right side has a 6 inch flame, the left side has nothing. We are now in our 3rd week trying to get a Samsung technician to fix our range. I've talked to their service/warranty dept on the phone 4 times now and we're still without a range. I always get the same story, excuses, etc. I only want my range fixed Samsung or come and get it, give me my money back and I'll buy a real one that works. Our to their very poor customer service, I will never own another Samsung product.! I've filled out the reviews 3 times now and no response.