Regret buying a Samsung kitchen appliances suite. The after-sales customer support is terrible. I was trying to get a missing part for my new range. I told Samsung Parts what I needed and that I would pay for it. It’s been 2 months since Samsung Support acknowledged my initial request. No response from them despite weekly follow ups I have made. I reached out to Frigidaire to see if they have a similar part and they have supplied a similar universal part I can adapt to my range to fix it. I wish I had bought Frigidaire brand and not Samsung.
3 years ago
Samsung has a
1.2
average rating
from
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