Anonymous
Purchased smart tv with Samsung sound bar 2 years ago. The picture is very good. Internal TV speakers are small so the tone is not very good. Very easy to get setup and the remote and sound bar integration is good. The sound bar has plenty of volume, but getting the tone just right for separating the speakers from the background music on movies and tv programs has been challenging. Also, it is difficult to get the audio and video synced up on live streaming programs. The most recent problem is the synchronization of the TV clock with The Hulu TVGuide which began when we changed to a new internet service. The TV has chosen the Eastern time zone and we live in the Central time zone. Their support team couldn’t help me get it fixed. They recommended sending out a technician, but because it is a little out of warranty, that would be at my expense, so I declined. This seems like a software problem since all other functions work just fine. The telephone support tried for a couple of hours to get the time corrected but could not. It is a considerable annoyance, but not a real problem. I probably won’t buy Samsung again.
2 years ago
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