So I get a new phone...I go to access my samsung account but it won't let me because it keeps sending codes back to the old phone that is back at the TMobile shop because it was traded in. When I get customer service they tell me to wipe my new phone , duh how will that help. They just need to reassociate the acct. with my new phone. They tell me um we don't know how to do that, sorry. Then they hang up on me. IDIOTS!!!!
3 years ago
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