I have had an issue with an active samsung watch, the back fell off and burnt my skin and I called samsung to get the watch replaced. They have lied to me, ignored me, I sent my watch in and they have no idea where it is. This company is not professional at all and do not care about the consumers. They are such a big company, that taking care of the situation is not their prioity. I have owed samsung everything but I will no longer do this
3 years ago
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