Waited 12 days in a new order of refrigerator and when came in, it was a damaged one; the only solution from the Sansumg help agent was a replacement which needed to wait another 12 days.... the help agent Lewis C. was rude and disrespectful. Extremely bad quality control ( the damaged refrigerator was coming straight from the warehouse), and the delivery team XPO was unprofessional either. Avoid placing order in this place -- go to bestbuy/home depot.
3 years ago
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